By999 Terms and Conditions – Full Terms of Platform Use

By999 (hereinafter referred to as the "Platform") is an online gaming platform that provides entertainment gaming services to players in Bangladesh and other countries. These Terms and Conditions constitute a legally binding agreement between by999 and its members.

By using any service on by999 — whether creating an account, playing games, making a deposit, or requesting a withdrawal — you are considered to have fully accepted these Terms and Conditions. Every member is responsible for reading these terms regularly and staying informed of any updates.

By999 reserves the right to modify these Terms and Conditions at any time. Continued use of the Platform after any changes will be taken to mean that the member has accepted the updated terms.

2.1 Age Limit

You must be at least 18 years old to open an account with by999. Registration by minors is strictly prohibited. by999 may request an ID or other documents for age verification at any time. Providing false information regarding your age will result in immediate account termination.

2.2 Single Account

Each person may only hold one account. If multiple accounts are found under the same individual, all accounts will be suspended and all balances forfeited.

2.3 Accurate Information

During registration, you must provide your correct name, date of birth, address, and contact details. Providing false information may delay the withdrawal process and result in account suspension.

2.4 Account Security

It is your sole responsibility to keep your username and password completely confidential. You must not allow any third party to access your account. Any unauthorized access to your account must be reported to the by999 support team immediately.

By999 supports the most popular payment methods in Bangladesh. All deposits are credited to your account instantly or within the specified processing time.

• The minimum deposit amount is set separately for each payment method.
• No additional charges are applied for deposits.
• All deposits must be made from your own account — third-party payments are not accepted.
• For any issues with deposits, please contact the support team.
• To prevent money laundering, by999 may require members to complete KYC verification when necessary.

There are certain important conditions that must be met before making a withdrawal from by999. These conditions are necessary for the smooth operation of the Platform and the protection of its members.

4.1 KYC Verification

Identity verification (KYC) may be required before your first withdrawal. You will need to submit a National ID, passport, or driving licence. Withdrawal requests will not be processed until KYC verification is complete.

4.2 Withdrawal Timeframe

Approved withdrawals are generally processed within 24 hours. In some cases, verification procedures may add a little extra time. Withdrawals can only be made to the payment method used for the original deposit.

4.3 Bonus Balance Withdrawal

To withdraw any balance derived from a bonus, the applicable wagering requirements must be met. Attempting to withdraw before fulfilling the wagering conditions may result in the bonus balance being cancelled.

By999 bonus and promotion offers are designed exclusively for our members. Each offer has its own terms, which must be read before accepting.

• Each bonus carries a specific wagering multiplier (e.g., 30x, 40x).
• Any unused bonus balance will be cancelled once the bonus expires.
• The same promotion cannot be claimed more than once.
• Bonus funds cannot be transferred to any other account.
• By999 reserves the right to modify or cancel any bonus offer at any time.
• Any bonus claimed through fraudulent means will result in the cancellation of all bonuses and associated winnings.

All games available on by999 are developed by internationally recognized gaming software providers. Every game outcome is determined through RNG (Random Number Generator) technology, ensuring complete fairness and verifiability.

• If a technical error occurs during a game, by999 reserves the right to void that round.
• Winnings resulting from a software glitch or server error may not be considered valid.
• If your internet connection drops during a game, your bet will remain active and the result will be recorded.
• All games have their own RTP (Return to Player) rates as defined by the respective providers.

Certain activities are strictly prohibited in order to maintain a fair environment on by999. These rules apply to all members.

• Creating or operating multiple accounts.
• Using false information to claim bonus benefits.
• Using bots, automated software, or any other artificial aids in gaming software.
• Attempting to gain unauthorized access to another member's account.
• Using the Platform for money laundering or any other illegal financial activity.
• Exploiting platform vulnerabilities or technical glitches.
• Harassing or deceiving other members.

Involvement in any of the above activities will result in immediate account termination and forfeiture of all balances. Legal action may be taken if necessary.

By999 reserves the right to suspend or permanently close an account, without prior notice, under any of the following circumstances:

• Violation of any clause of the Terms and Conditions.
• Providing a false identity or incorrect information.
• Fraudulent or suspicious activity.
• KYC verification failure or failure to submit required documents.
• Operating an account from a restricted country or region.

Members may request account closure at any time. Contact the support team and they will complete the process for you.

By999 believes gaming should be a source of fun — not financial stress or dependency. That is why responsible gaming is our top priority.

• Members can set their own daily, weekly, or monthly deposit limits.
• You have the option to take a self-exclusion break from your account for a set period of time.
• Always play within your set budget — never bet more than you can afford.
• If you are struggling with gaming-related issues, please seek professional help.

To find out more about responsible gaming, visit our Responsible Gaming page.

By999 is committed to protecting members' personal information. We use the latest SSL encryption technology. Members' data is never sold to third parties. Full details on how your information is used can be found in our Privacy Policy page.

By999 reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or through the Platform. Continued use of the Platform following any changes will be considered acceptance of the updated Terms.

The date of the latest update will always be shown at the top of this page. If you need an archived copy of a previous version of the terms, please contact the support team.

If you have any questions or feedback about these Terms and Conditions, the by999 support team is always ready to help. Our customer service team operates 24 hours a day, 7 days a week.

• Get instant assistance via Live Chat.
• For general enquiries, please visit our FAQ Page page.
• Email: [email protected]